Eligibility criteria for returns at Revolve
Revolve return policy allows customers to return unworn items within 30 days of purchase with a return authorization number. However, customers are responsible for return shipping costs, and some items are ineligible for return. Revolve issues refunds or store credits, depending on the customer’s preference.
Revolve is an online fashion retailer that offers a wide range of clothing and accessories for men and women from popular brands. The company has a return policy in place to ensure customer satisfaction and to protect its reputation for quality products and services.
Firstly, Revolve return policy states that customers can return any unworn and unused items within 30 days of the original purchase date.
The items must be in their original condition, with all tags and labels attached, and in their original packaging.
Process of returning products to Revolve
- Revolve return policy reserves the right to reject the return or charge a restocking fee if the customer returns the item in a condition that does not meet these requirements.
- In addition to this, the Revolve return policy also states that customers must obtain a return authorization number before returning any items.
- You can obtain this number by contacting Revolve’s customer service team through email or phone.
- Once the return authorization number has been obtained, customers must include it with the returned item.
- We may reject or delay the return if you fail to include this number.
Furthermore, the Revolve return policy states that customers are responsible for the cost of return shipping. Revolve does not provide prepaid return labels,
reimburse customers for return shipping costs. However, if the item being returned is defective or incorrect, Revolve return policy will cover the cost of return shipping.
revolve return policy
Refund and store credit options under Revolve’s return policy
It is also important to note that some items may be ineligible for return. Final sale items, swimwear, intimate apparel, and cosmetics are all examples of items that cannot be returned.
Revolve will not provide a refund or store credit if the customer returns an ineligible item.
Once Revolve receives the returned item, the company will inspect it to ensure that it is in its original condition.
If the item meets the return requirements, Revolve will issue a refund or store credit to the customer, depending on the customer’s preference.
The company will issue refunds to the original form of payment and add store credits to the customer’s account.
It is worth noting that refunds may take up to 10 business days to process, depending on the customer’s bank or credit card company.
On the other hand, Revolve typically processes store credits within 24 hours of receiving the return.
In the case of an exchange, customers should contact Revolve’s customer service team to discuss the process.
Exchanges may be subject to availability, and the customer may need to place a new order for the desired item.
If the item being exchanged is defective or incorrect, Revolve will cover the cost of return shipping and the cost of shipping the new item to the customer.
Conclusion of return policy
Finally, Revolve’s return policy also states that the company reserves the right to change or modify the policy at any time, without prior notice.
We encourage customers to regularly review the return policy to stay informed of any changes or updates.
In conclusion, Revolve designs its return policy to ensure customer satisfaction while protecting its reputation for quality products and services.
Customers can return unworn and unused items within 30 days of the original purchase date, provided that they meet the return requirements.
Customers must obtain a return authorization number and are responsible for the cost of return shipping.
Depending on the customer’s preference, we will issue refunds or store credits, and availability may affect exchanges.
Customers should review the return policy regularly to stay informed of any changes or updates.