- “Free People’s return policy allows customers to easily return products they are not satisfied with.”
- “If you’re not completely happy with your purchase from Free People, you can take advantage of their generous return policy.”
- “At Free People, you can shop with confidence thanks to their hassle-free return policy.”
- “Free People understands that sometimes things don’t work out, which is why they offer a straightforward return policy for their customers.”
- “With Free People’s customer-friendly return policy, you can shop worry-free and easily return any items that don’t meet your expectations.”
Eligibility criteria for returns:
- Free People accepts returns of most products within 30 days of purchase.
- Customers must return items with all tags attached and in their original condition.
- Final sale items, swimwear, lingerie, beauty products, and earrings are not eligible for returns.
- If the product is returned in unsatisfactory condition, Free People may refuse the return or charge a restocking fee.
Process of free people return policy products :
- Customers have two options for returning products to Free People: by mail or at a Free People store.
- To return an item by mail, customers must print a return label from the Free People website and affix it to the package.
- Free People will deduct the cost of shipping from the refund, which the customers will be responsible for.
- If customers choose to return the item to a store, they must bring the item and the original packing slip to the store.
- The store will process the return, and customers will receive a refund to the original payment method.
Refunds of free people return policy:
- Free People processes refunds within 14 days of receiving the returned item.
- Free People issues refunds to the original payment method and sends customers an email notification once they have processed the refund.
- If customers return multiple items from the same order, Free People may issue multiple refunds or a single refund for the total order amount.
- Free People does not offer exchanges. If customers wish to exchange an item, they must return it for a refund and place a new order for the desired item.
Free People’s return policy is accommodating with a reasonable return timeframe & simple return process. Customers should check eligibility & shipping costs.